Refund Policy
ET Trading memberships give immediate access to digital content (daily trades, analyses, the Academy and the community). Because that content cannot be returned once accessed, the rules below apply. They form part of our Terms of Service.
Monthly memberships
- Each monthly payment covers one month of access, paid in advance.
- Payments are non-refundable once your access for that month has started, including if you stop using the Service part-way through the month.
- You can cancel at any time by telling us before your next renewal date. No further payment is due and your access continues until the end of the month you already paid for.
When we do refund
- You paid twice for the same period, or were charged the wrong amount: we refund the difference.
- You paid but we did not approve your account: we refund the full payment.
- We end the Service, or end your membership for a reason that is not your fault: we refund the unused part of the period you paid for.
- Where the law of your country gives you a right to a refund, that right applies.
When we do not refund
- Trading losses, or not achieving the results you expected.
- Memberships ended because the Terms were broken, for example by sharing members-only content.
- Free trials and Marketing team access, which are free.
- ET Points and rewards, which have no cash value.
How to ask
Message us on WhatsApp (+961 81 226 796) or e-mail emiletenn14@gmail.com with your name and the payment date. We reply within 7 days. Approved refunds are paid back by the same method you paid with (cash, Whish or USDT) where possible.